Frequently Asked Questions
Student Records
I have a question about my diploma.
I have a question about some information on my transcripts.
What do I need to do to transfer credits from another institution?
What should I do if credits did not transfer or appear on my degree audit as elective credits only?
What should I do if transfer courses from Study Abroad do not appear on my degree audit?
I need the Office of the University Registrar to verify that I am a student of the University.
I recently moved and need to update my address.
How many course credits do I need to have passed in order to be considered a sophomore, junior, etc.?
What is my class rank?
Transcripts
How do I order a transcript?
How long does it take for transcript orders to be processed?
What is the difference between an official transcript and an unofficial transcript?
Will my transcript include all my Framingham State University (FSU) coursework?
How will transfer credits appear on my transcript?
Can my transcripts be released if I have holds?
Grades and Grading
There is a 'W' on my transcript and what does it mean?
If I retake a class in which I received a 'W' and earn a letter grade, will the 'W' be removed?
I have a question about the status of a grade change.
How can I have an Incomplete changed to a letter grade?
Does the University mail grades?
How do I appeal a final grade?
Registration
How many credit hours do I need to be registered for to be considered a full-time student?
How many credit hours do I need to be registered for in order to be included in the flat-rate tuition (Day Division)?
Why can't I drop or add a course on the web?
What is the refund policy for the Day Division?
I am not a matriculated degree-seeking student at Framingham State University, but I would like to take courses offered during the summer. How can I do this?
I don't have my Alternate PIN to register.
Graduation Application Deadlines for:
Undergraduate Students:
by May 1st for December 31st graduation
by September 1st for January 31st graduation
by December 1st for May graduation
by April 1st for August 31st graduation
Graduate Students - Please contact the Office of Graduate Studies for details.
I have a question about my diploma.
Contact the Office of the University Registrar for any questions regarding the printing of your diploma such as spelling errors or other incorrect information.
I have a question about some information on my transcripts.
Please email all questions to registrarsoffice@sceduc.net
What do I need to do to transfer credits from another institution?
Submit official transcripts from any previously attended institutions directly to the Office of the University Registrar. If you are submitting your transcript in person, it must be in a sealed and stamped envelope from the previous school.
What should I do if credits did not transfer or appear on my degree audit as elective credit only?
Please email all transfer credit concerns and questions to registrarsoffice@sceduc.net
What should I do if study abroad credits do not appear on my degree audit?
Check with the department that sponsored the study abroad program, the department will in return have to communicate to the Office of the University Registrar any corrections.
I need the Office of the University Registrar to verify that I am a student of the University.
Click here to obtain the form to request an Enrollment Verification.
I recently moved and need to update my address.
You can change your address by emailing the Office of the University Registrar @ registrarsoffice@sceduc.net. Only emails from your University email account will be accepted.
How many course credits do I need to have successfully passed in order to be considered a sophomore, junior, etc.?
Sophomore: 8 - 15
Junior: 16 - 23
Senior: 24 - or more
What is my class rank?
Currently, the University does not determine Class Rank.
How do I order a transcript?
You can order transcripts by visiting: Order Transcripts
How long does it take for transcript orders to be processed?
Generally 1 to 3 business days for electronic copy and 3 - 5 business days for hard copy. However, during peak periods, you will need to allow for 5 to 8 business days for hard copy.
What is the difference between an official transcript and an unofficial transcript?
An official transcript is signed and sealed in an envelope. A transcript becomes unofficial once it is opened. Unofficial transcripts are also online via myFramingham to view your grades from previous semesters.
Will my transcript include all my Framingham State University (FSU) coursework?
Yes, it does include the current semester courses as well as pre-registration for a subsequent semester.
How will transfer credits appear on my transcript?
Transferred credits will be reflected at the beginning of your FSU transcript.
Can my transcripts be released if I have holds?
No. Students are required to have any holds resolved prior to requesting transcripts.
There is a “W” on my transcript and what does it mean?
A "W" grade means that you withdrew from a course. A "W" grade does not affect your GPA.
Please note that "W"s may affect future semesters with regard to financial aid eligibility or participation in NCAA sports.
If I retake a class in which I received a “W” and earn a letter grade, will the “W” be removed?
The "W" will not be removed.
I have a question about the status of a grade change.
Please check with your instructor and your online transcript at myFramingham. If your instructor has informed you that the grade has been changed and you do not see the change reflected on your online transcript, please call the Office of the University Registrar at 508-626-4545.
How can I have an Incomplete changed to a letter grade?
After completing your course work your professor will submit a grade change.
Does the University mail grades?
No. You can view your grades on myFramingham as soon as they are posted.
How do I appeal a final grade?
Please review the Grade Appeal Policy as found in the current Undergraduate or Graduate Catalog.
How many credit hours do I need to be registered for to be considered a full-time student?
Full-Time Status for Fall and Spring semesters is three (3) course-credits. This is the equivalent of 12 semester hours. Students usually register for four (4) course-credits per semester (equivalent to 16 semester hours).
How many course-credit hours do I need to be registered for in order to be included in the flat-rate tuition rate (Day Division only)?
Three (3) to four (4) course-credits is the required credit load.
Why can’t I add or drop a course on the web?
Various reasons may apply - please review the error message you see when attempting to register.
What is the refund policy for Day Division?
Please refer to All About Tuition and Fees for the actual percentages.
I am not a matriculated degree-seeking student at Framingham State University, but I would like to enroll in courses during the summer or intersession. How can I do this?
Non-degree seeking students may enroll in summer or intersession courses offered by the University. For more information about what courses are available. Please visit our Continuing Education webpages for more information.
I don’t have my Alternate PIN to register.
Please contact your Academic Advisor or Department Chair. If you don't know who your advisor is, you can easily view this information through myFramingham. You may also contact the Academic Advising Center located in O'Connor Hall.